Privacy Policy

Last updated: 2025.09.15

1. Introduction

This Privacy Policy describes how Auto Veritas , a brand of and operated by Polymille Trading BV (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our Shopify store.

We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR / AVG) and other applicable laws.

2. Data Controller

The data controller responsible for your personal data is:

Polymille Trading BV
Market 19
6071 JD Swalmen
Chamber of Commerce (KvK) no.: 97359270
VAT Number: NL868017668B01
Email: contact@auto-veritas.com

3. Personal Data We Collect

  • Order information: name, billing/shipping address, email, phone number, payment details.
  • Account information: username, login details.
  • Device and usage information: IP address, browser type, operating system, pages viewed, time spent.
  • Cookies and analytics data: to improve the shopping experience and website performance.
  • Communication data: if you contact us (via email, contact form, or social media).
  • Marketing preferences: if you subscribe to our newsletter or agree to marketing communications.

4. Purposes of Processing

  • To process and deliver your orders.
  • To communicate with you regarding orders, products, or support.
  • To provide secure payments and prevent fraud.
  • To improve our website, services, and marketing.
  • To comply with legal obligations (EG tax, accounting).
  • To send marketing emails and newsletters (with consent).
  • To respond to inquiries received via our contact forms or social media channels.

5. Legal Bases for Processing

  • Contract performance – processing orders and payments.
  • Legal obligation – tax and accounting compliance.
  • Legitimate interest – improving services, fraud prevention, direct marketing (for existing customers).
  • Consent – ​​newsletters, marketing, non-essential cookies, and social media tracking.

6. Data Sharing

We share your data only with trusted service providers necessary for running our store:

  • Shopify: Our store is hosted on Shopify Inc., which provides the e-commerce platform. Your personal data is stored securely through Shopify's data storage, databases, and applications. See Shopify's Privacy Policy .
  • Payment providers: To complete purchases, your payment details are shared with secure third-party processors (eg PayPal, Stripe, iDEAL, Klarna, credit card companies). Data is processed directly by the provider under their own policies.
  • Shipping carriers: Delivery information (name, address, phone number, email) is shared with carriers (eg DHL, DPD, PostNL, UPS).
  • Analytics & marketing tools: We may use analytics (eg Google Analytics) or integrations (Shopify analytics, Facebook Pixel, Instagram, TikTok, LinkedIn, Twitter/X, Pinterest, YouTube, Mailchimp/Klaviyo). These may set cookies and collect usage data.

We do not sell or rent your personal data to third parties.

7. Cookies & Analytics

Our Shopify store uses cookies and similar technologies to:

  • Enable basic site functions (shopping cart, checkout).
  • Analyze site performance (eg Google Analytics).
  • Provide personalized marketing (only with consent).

You can manage cookies through your browser settings. See our Cookie Policy for details.

8. Data Retention

  • Order and invoice data: up to 7 years (required by Dutch tax law).
  • Customer accounts: until deleted by you.
  • Marketing data: until you unsubscribe or withdraw consent.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

You can exercise your rights by contacting us at support@company.com .

10. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Shopify provides secure hosting and encryption for transactions.

11. International Data Transfers

Because Shopify and some service providers are based outside the EEA, your data may be transferred internationally. Shopify uses Standard Contractual Clauses (SCCs) and other safeguards to ensure GDPR compliance.

12. Newsletters and Marketing

If you sign up for our newsletter or opt in to marketing, we will use your contact details to send promotional content, offers, or product updates. You can unsubscribe at any time by clicking the link in any newsletter or by contacting us.

13. Automated Decision-Making

We do not use your data for automated decision-making that produces legal or similarly significant effects. Any profiling we perform (eg product recommendations or marketing segmentation) is limited and non-intrusive.

14. Children's Data

Our website and services are not intended for children under 16. We do not knowingly collect personal data from minors. If we discover such data, we will delete it promptly.

15. Social Media

We maintain official profiles on platforms such as Facebook, Instagram, LinkedIn, TikTok, Twitter/X, Pinterest, and YouTube. If you interact with us there, those platforms will process your data under their own privacy policies. We have no control over this.

16. Contact Forms

If you use our contact form, we collect your name, email, company (if applicable), and message. This data is used exclusively to respond to your inquiry and not for marketing unless you consent.

17. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

18. Contact Us

If you have questions or complaints, please contact:
Polymille Trading BV
Market 19
6071 JD Swalmen
Email: contact@auto-veritas.com , contact@polymille.com

If you are not satisfied, you may also lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).